About Rescue U Plumbing
Rescue U Plumbing is a leading provider of commercial repair and maintenance services across Sydney and New South Wales. Specializing in complex plumbing challenges, the company delivers high-quality, efficient solutions for businesses. With a data-driven approach and a skilled team, Rescue U Plumbing ensures smooth operations and exceptional service. Committed to safety, reliability, and continuous improvement, they’ve earned a reputation as a trusted partner for businesses seeking dependable plumbing solutions.
The Challenge
Rescue U Plumbing, a commercial repairs and maintenance company based in Sydney, faced significant challenges with managing business data. The team lacked easy access to real-time data, which made it difficult to run the business efficiently. Without centralized information, the business risked falling behind and lacking proper management tools to steer operations effectively.
The Solution
Centralized Data Management
Ascora allowed Rescue U Plumbing to consolidate all customer forms and equipment data into one system, eliminating the need for third-party tools and ensuring that all information was easily accessible in real time.
Automated Supplier Integration
Ascora’s supplier integration automatically imports data from trades, populating purchase orders and significantly reducing manual data entry. This streamlined process has saved time and reduced administrative overhead.
Equipment and Asset Tracking
The use of Ascora’s equipment and asset sweep modules helps capture vital compliance data and track equipment across job sites. This ensures that every piece of equipment is registered and maintained properly, reducing risk and ensuring full compliance.
Improved Reporting Capabilities
The reporting features within Ascora have provided Rescue U Plumbing with greater insights into their operations. The ability to generate detailed reports has helped them make more informed decisions and manage the business more effectively.
Tailored Support and Customization
Ascora’s flexibility and responsive customer support have allowed the company to adapt the platform to their specific needs. Customizing forms and other features has made the platform more efficient and suited to the company’s unique requirements.
The Results
Since adopting Ascora, Rescue U Plumbing has seen impressive growth, expanding from eight employees to 22. The ease of use and continuous improvements to the platform have allowed the company to scale smoothly. With Ascora’s detailed reporting features, the business has gained valuable insights and improved financial management. Additionally, the strong partnership with Ascora means the company continues to receive tailored support, leading to enhanced business operations and further cost savings.
“We've been using it for that long period of time and it just continues to get better and we keep on getting more information out of it, which makes the business better as well.”
