Plumbing · success story

Cut admin. Grew from 8 to 22.

"Since implementing Ascora, our business has grown from 8 to 22 employees. We're saving hours every week through automation, supplier integrations, and reporting. It's streamlined everything and given us the data we need to run the business smarter."
NW
Nathan Wilson General Manager · Rescue U Plumbing
About Rescue U Plumbing

Commercial repairs & maintenance, across NSW.

Rescue U Plumbing is a leading provider of commercial repair and maintenance services across Sydney and New South Wales. Specialising in complex plumbing challenges, the company delivers high-quality, efficient solutions for businesses. With a data-driven approach and a skilled team, Rescue U Plumbing ensures smooth operations and exceptional service. Committed to safety, reliability, and continuous improvement, they've earned a reputation as a trusted partner.

01 — The challenge

No real-time view of the business.

Rescue U Plumbing faced significant challenges with managing business data. The team lacked easy access to real-time data, which made it difficult to run the business efficiently. Without centralised information, the business risked falling behind and lacking proper management tools to steer operations effectively.

02 — The solution

One source of truth, tailored to plumbing.

Centralised data and supplier integrations

Centralised data & supplier integration

Ascora allowed Rescue U Plumbing to consolidate all customer forms and equipment data into one system, eliminating the need for third-party tools and ensuring all information was easily accessible in real time. Ascora's supplier integration automatically imports data from trades, populating purchase orders and significantly reducing manual data entry.

Equipment and asset tracking

Equipment & asset tracking

Ascora's equipment and asset sweep modules help capture vital compliance data and track equipment across job sites. This ensures every piece of equipment is registered and maintained properly — reducing risk and ensuring full compliance.

Improved reporting capabilities

Improved reporting capabilities

The reporting features within Ascora have provided Rescue U Plumbing with greater insights into their operations. The ability to generate detailed reports has helped them make more informed decisions and manage the business more effectively.

Tailored support and customisation

Tailored support & customisation

Ascora's flexibility and responsive customer support have allowed the company to adapt the platform to their specific needs. Customising forms and other features has made the platform more efficient and suited to the company's unique requirements.

03 — The results

From 8 employees to 22 — and counting.

Since adopting Ascora, Rescue U Plumbing has seen impressive growth, expanding from eight employees to 22. The ease of use and continuous improvements to the platform have allowed the company to scale smoothly. With Ascora's detailed reporting features, the business has gained valuable insights and improved financial management. The strong partnership with Ascora means the company continues to receive tailored support, leading to enhanced business operations and further cost savings.

8 → 22
Employees since adopting Ascora
Hours
Saved every week through automation
100%
Compliance data captured digitally

We've been using it for that long period of time and it just continues to get better and we keep on getting more information out of it, which makes the business better as well.

NW
Nathan Wilson
General Manager of Rescue U Plumbing

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