About Radi Electrical
Radi Electrical delivers reliable and professional electrical services across commercial, strata, health, education, and aged care sectors in NSW. As an FPAS-accredited fire protection specialist and Level 2 service provider with Ausgrid and Endeavour Energy, we ensure top-tier safety and expertise. Backed by a Master Electricians License and a decade of 24/7 emergency service, we stand by our motto: Radi. Always Ready.
The Challenge
Radi Electrical, specializing in pool, data, fire protection, air conditioning, and solar services, faced challenges in tracking job productivity, managing timesheets efficiently, and consolidating multiple business management tools. Profitability and operational efficiency were top priorities, as inefficiencies in these areas directly impacted the business.
The Solution
Easier Job Tracking
Amagrade says that since implementing Ascora, they could monitor every aspect of job performance, including time spent on tasks, resource allocation, and profitability per project. This data-driven approach allowed them to optimize workflows and eliminate inefficiencies.
Real-time client communication
From the moment a job was received, Ascora enabled instant updates to clients via email and SMS, keeping them informed about job progress. This eliminated the need for manual follow-ups and improved customer satisfaction.
Seamless timesheet automation
Previously, timesheets were a time-consuming administrative burden. Now, Ascora automatically logs work hours daily. At the end of the week, timesheets are generated with a single click and sent to bookkeepers for payroll processing, saving hours of manual work.
All-in-one platform integration
Instead of juggling multiple apps for job scheduling, time tracking, and reporting, Radi Electrical now operates under one system. This consolidation reduced complexity, minimized errors, and improved efficiency.
Long-term scalability and continuous improvement
With Ascora, Radi Electrical has a future-proof solution that continues to evolve with their business. They no longer need to worry about investing in additional software as they grow.
The Results
With Ascora, Radi Electrical has transformed its operations, achieving greater efficiency, profitability, and seamless communication. The ability to measure job productivity in real time has helped optimize workflows, ensuring tasks are completed faster and more effectively. Automated client updates via email and SMS have improved customer satisfaction, while digital timesheets have eliminated manual paperwork, streamlining payroll processing. By consolidating multiple tools into one powerful platform, Radi Electrical has reduced complexity, increased accuracy, and saved valuable time . As the business continues to grow, Ascora remains an all-in-one solution that adapts to their evolving needs, making further software investments unnecessary.
“I've yet to find something that Ascora can't support us in. The investment has been well worth it and will continue to support us as we grow.”
