Electrical · success story

From juggling apps to full operational visibility.

"Ascora measures everything — from productivity and profitability to communication and time sheets. We've gone from juggling multiple apps to managing everything in one platform, saving hours every week and giving us complete control over every job."
AR
Ahmad Radi Director · Radi Electrical
About Radi Electrical

Reliable electrical services across NSW.

Radi Electrical delivers reliable and professional electrical services across commercial, strata, health, education, and aged care sectors in NSW. As an FPAS-accredited fire protection specialist and Level 2 service provider with Ausgrid and Endeavour Energy, the team ensures top-tier safety and expertise. Backed by a Master Electricians License and a decade of 24/7 emergency service, they stand by their motto: Radi. Always Ready.

01 — The challenge

Multiple tools. Limited visibility.

Radi Electrical, specialising in pool, data, fire protection, air conditioning, and solar services, faced challenges in tracking job productivity, managing timesheets efficiently, and consolidating multiple business management tools. Profitability and operational efficiency were top priorities — inefficiencies in these areas directly impacted the business.

02 — The solution

Five capabilities. One platform.

Job tracking on tablet

Easier job tracking

Since implementing Ascora, the team can monitor every aspect of job performance — including time spent on tasks, resource allocation, and profitability per project. This data-driven approach allows Radi to optimise workflows and eliminate inefficiencies.

Real-time client communication

Real-time client communication

From the moment a job is received, Ascora enables instant updates to clients via email and SMS, keeping them informed about job progress. This eliminates manual follow-ups and improves customer satisfaction.

Automated timesheets

Seamless timesheet automation

Previously, timesheets were a time-consuming administrative burden. Now, Ascora automatically logs work hours daily. At the end of the week, timesheets are generated with a single click and sent to bookkeepers for payroll processing — saving hours of manual work.

All-in-one platform

All-in-one platform integration

Instead of juggling multiple apps for job scheduling, time tracking, and reporting, Radi Electrical now operates under one system. This consolidation reduces complexity, minimises errors, and improves efficiency.

Long-term scalability

Long-term scalability & continuous improvement

With Ascora, Radi Electrical has a future-proof solution that continues to evolve with their business. They no longer need to worry about investing in additional software as they grow.

03 — The results

Greater efficiency. One source of truth.

With Ascora, Radi Electrical has transformed its operations — achieving greater efficiency, profitability, and seamless communication. The ability to measure job productivity in real time has helped optimise workflows, ensuring tasks are completed faster and more effectively. Automated client updates via email and SMS have improved customer satisfaction, while digital timesheets have eliminated manual paperwork. By consolidating multiple tools into one powerful platform, Radi Electrical has reduced complexity, increased accuracy, and saved valuable time. As the business continues to grow, Ascora remains an all-in-one solution that adapts to their evolving needs.

We had multiple apps doing multiple things. Now it's all under the one platform.

AR
Ahmad Radi
Director of Radi Electrical

Stop juggling apps. Run one platform.

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