Integration · VoIP

Connect Ascora with vControl.

Every call matched to the right customer, every transcript saved to the right record — built on Ascora's open API for clearer communications.

AI call transcription Phone-number matching Built on Ascora's open API
What it does

Calls become customer history.

01 · Match

Phone-number matching

vControl looks up the inbound phone number in Ascora and links the call to the right customer record automatically.

02 · Transcribe

AI call transcripts

Calls are transcribed with AI and uploaded straight onto the customer's communication history — searchable by anyone in the team.

03 · Recall

Better service, better recall

"What did we say last time?" stops being a guess. Anyone picking up the next call has the full transcript at their fingertips.

How it works

Connect, configure, sync.

Built on Ascora's open API — proof that the platform plugs into the rest of your business with ease.

1
Step one

Connect

  • Open the Integrations area inside Ascora
  • Generate an Ascora API key for vControl
  • Drop the key into vControl's connector
2
Step two

Configure

  • Choose which call types to transcribe
  • Decide who in the team gets transcript alerts
  • Map vControl numbers to your Ascora users
3
Step three

Sync

  • Calls match a customer the moment they hit Ascora
  • Transcripts arrive on the customer record automatically
  • Every history view is instantly searchable
What you get

Communication, captured.

Customers matched automatically

Inbound calls land against the right Ascora customer based on the phone number — no manual tagging.

Transcripts on every record

Every call transcription is stored against the customer record so the next person picking up the file is instantly up to speed.

Better customer service

No more "let me check with the person who took the call" — the full conversation is right there in the customer file.

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Open API in action

vControl is a working example of how Ascora's open API can plug the platform into anything across your business.

Power up vControl with Ascora.

14-day free trial · no credit card · live in minutes. Plug your phone system into the customer record.